If you’ve had anything to do with disaster over the past decade or three, you’ve no doubt run across something called “debriefing.” Critical incident stress debriefing (CISD) started up among firefighters. They used it after especially traumatic responses as a way of tending to unpleasant emotional reactions. They typically got together with their teams and followed a specific discussion protocol, delving into feelings about the incident, then moving toward coping or resolution. They found debriefing very useful for avoiding burnout. Over time, other emergency responders began using the debriefing process.
Unfortunately, when science caught up and measured the outcome of practicing it among such groups, it found no improvement. Surprisingly, at times it identified more emotional issues among them than among survivors who did not go through debriefing. How could this happen? Continue reading